You can update or replace the credit card on file for your subscription anytime through our secure billing portal, managed by Stripe. This change will take effect immediately for all future payments.
Here’s a step-by-step guide:
Click your profile icon and select "Billing" from the menu. Then, click the "Manage Billing" button to access your Stripe customer portal.
Look for the "Current subscription" section. You can find the current card information under the billing details.
Next to the displayed card, click the pencil icon to edit the card.
In the window that opens, select "Add payment method". Enter your new credit card details.
Finally, click "Update" to replace your old payment method with the new one.
What happens next?
Your new card will be charged for the next renewal. The old card will no longer be used. You can verify the update by checking that the new card details are now displayed in the "Payment Method" section.
Note: Updating your card does not change your subscription plan or billing date.
If you encounter any issues or don’t see the option to edit your card, please contact our support team via the live chat on our website for immediate assistance.